How did the truck get 2000 miles while garaged?

A company boss was furious when his pick-up returned from repairs with an extra 2,000 kilometers on it and hundreds of pounds worth of damage.

Phil Chatburn’s Nissan Navara has traveled the equivalent of a trip to Istanbul or two-thirds of the way to New York during its unexpected five-month stint in the garage.

When the father-of-two finally took possession of the vehicle last month, he found numerous dents and scratches and noticed a screeching noise coming from the front wheels.

He called the RAC who found the brake pads and discs so badly worn that it was towed straight back to the garage.

Phil Chatburn’s Nissan Navara has traveled the equivalent of a trip to Istanbul or two-thirds of the way to New York during its unexpected five-month stint in the garage.

To make matters worse, Mr Chatburn, 52, received a bill for almost £1,200 to cover extra repairs – which he said were not his responsibility.

He said: “I could drive to Edinburgh and back four times to get that mileage.

“They said they were testing the car, but how can you get that far?” It doesn’t make sense.’

Mr Chatburn took his three-year-old Navara to the Bristol Street Motors dealership in Halifax in April after persistent problems with a part called the particulate filter, which caused it to break down several times.

But the problem apparently confused the mechanics. Mr Chatburn claimed that when he called for updates, he was told that his truck was not roadworthy or that they were waiting for a part from Japan.

When the father-of-two finally took possession of the vehicle last month, he found numerous dents and scratches and noticed a screeching noise coming from the front wheels. Called the RAC who found the brake pads and discs so badly worn that it was towed straight back to the garage

And when he drove by the dealership several times in his free car, he saw him sitting in the yard.

But during that time the odometer jumped from 25,145 miles to 27,216 miles. Mr Chatburn said: “I checked with independent experts who said a reasonable amount of mileage for test drives would be between 30 and 50 miles.”

A spokesman for the dealership said: “We are aware that we did not inform Mr Chatburn of the number of kilometers driven by the technicians to establish a confirmed diagnosis and enable the work to correct the fault to be ordered and fitted.

“Therefore, as a gesture of goodwill, we will make a payment to cover the cost of the mileage and arrange for the bodywork of his car to be repaired.”

For now, Mr Chatburn is back in the free car and is demanding that the garage cover the cost of repairing the brakes.

He added that they had arranged to meet with him to discuss the resolution of his complaint.

Mr Chatburn took his three-year-old Navara to the Bristol Street Motors dealership in Halifax in April after persistent problems with a part called the particulate filter, which caused it to break down several times.