For the third time in fourteen weeks, customers across the country are facing late payments

Customers across the country faced with a new round of late payments just two weeks after he was blocked from transferring money over Christmas.

Yesterday’s payments to customers ’bank accounts were delayed due to an“ extremely high volume of transactions, ”meaning many account holders didn’t receive the money as expected.

The construction company said it processed more than 10 million payments overnight and has introduced a queue system to help with load management.

Confirmed nationwide that late payments are now being processed, but did not specify a time frame for when the backlog will be rectified.

This is due to the outage four days before Christmas, which prevented millions of customers from sending or receiving money. Hundreds of customers also reported problems with New Year’s Eve transfers.

A Nationwide spokesman said the current problem has not affected large-scale payments, direct debits and standing orders.

He said: “Due to the extremely large volume of transactions on the first working day of the year, we decided to temporarily queue incoming faster payments.

“Payments that are in the queue are now being processed and we are asking members to be patient with us as we work backward. We apologize for any inconvenience.”

The spokesman added that customers can continue to use their cards to pay for goods and services, access online banking and its apps, and withdraw cash. from ATMs.

Customers have complained on Twitter, a social media site, with many unable to shop or pay household bills.

One Twitter user said: “[I’ve been] when you run out of lunch again at work, you are affecting people’s lives with your poor service, ”while others reported that they were left stranded at the checkout in the store with no means of payment.

Another said, “I have no food and no money. I’m hungry, but I can’t do anything because the money they sent to feed me has been stuck for hours. “

Some social media users have reported that they are unable to access their mobile banking app. Nationwide said the problem did not affect the app.

At Christmas, Nationwide said it would reimburse all costs incurred by other providers due to late payments. The construction company said the same policy would apply in this case.